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Policies & House Rules

Please review our rental policies before booking your stay.

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Secure Booking

Verified Property

Best Direct Rates

House Rules & Policies

Please review our rental policies before booking your stay.

House Rules & Policies
House Rules

Please respect our home and follow these simple rules:

  • Primary guest must be 25+
  • Max occupancy: 12 guests
  • No smoking or vaping inside ($250 fine)
  • No parties or events
  • Quiet hours 10:00 PM - 7:00 AM
• Pet Friendly (2 pets max) with $150 fee
• No Pets on Furniture
• Supervision - Pets should not be left unattended in the property for extended periods. Please do not leave them unattended near the pool. If you need to leave, please arrange for proper care for your pet.
• Ensure your pet is not disruptive to neighbors by keeping noise to a minimum, especially during quiet hours.
  • Cancel 30+ days prior to check-in: full refund (minus non-refundable deposit). 29 or fewer days before check-in: no refund will be issued.
  • Natural disasters, weather events, illnesses, family emergencies, injuries, or any other unforeseen circumstances are not eligible for refunds after the cancellation window has closed. Guest agrees to follow all emergency, evacuation, or safety instructions issued by local authorities or the Host.
  • No refunds will be issued for events beyond the Host’s control. Guests are strongly encouraged to purchase third-party Travel Insurance to protect their reservation, as Stillwater Rentals LLC does not provide refunds outside the cancellation policy for any reason. Direct reservations are subject to the cancellation policy outlined on our website and may differ from policies shown on third-party booking platforms.

• Check in 3:00pm and check out 10:00am

• Check yourself in with Smart Lock.

• Pre arrival instructions will be sent 3 days prior to check in

• A rental agreement will be sent to your email after booking to comply with detailed requirements. This must be agreed & signed prior to getting door code prior to stay.

Questions about our policies?

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