Check-In & Check-Out
- Check-in: 3:00 PM
- Check-out: 10:00 AM
- Early check-in or late checkout requires approval
- Unauthorized late checkout: $50 per 30 minutes
Occupancy & Guest Requirements
- Maximum occupancy: 12 guests
- Primary guest must be 25+
- Primary guest must be present for entire stay
- Valid government-issued ID required
House Rules
- No parties or events
- Quiet hours: 10:00 PM – 7:00 AM
- No smoking or vaping indoors ($250 fine)
- No glass near pool area
- No diving in pool
Pet Policy
- Pet Friendly (2 pets max) with $150 fee
- No pets on furniture
- Pets may not be left unattended
- Pets must be supervised near pool
- Excessive noise not permitted
Pool & Outdoor Areas
- Pool heating may be affected by outside temperature
- Pool may not maintain maximum heat below 60°F
- Guests assume responsibility for pool use
- No glass in pool area
Cameras & Wi-Fi
- Exterior cameras only (front yard, sides, backyard/pool)
- No interior cameras
- Doorbell camera active
- Tampering may result in immediate termination
- Internet interruptions due to weather or outages are not refundable
Maintenance Notice
- Routine services may occur without notice:
- Pool service (Wednesday)
- Lawn care (Tuesday)
- Pest control
- Trash pickup (Thursday)
Damages & Fees
- Excessive cleaning
- Stained linens
- Missing or broken items
- Smoking violations
- Unauthorized pets
Information We Collect
- Name
- Email address
- Phone number
- Booking details
- Government-issued ID (for verification only)
How Information Is Used
- Reservation processing
- Identity verification
- Communication regarding your stay
- Legal compliance
ID Verification
- Uploaded IDs are used strictly for verification
- Stored securely
- Deleted after verification or checkout
Payment Security
- Payments processed through secure third-party providers
- We do not store credit card details
Sharing Information
- We do not sell or share guest data
- Shared only when required by law or booking platforms
Cookies
- Website may use cookies for analytics and functionality
Contact
Questions regarding privacy may be sent to:
stillwater.rentals25@gmail.com